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On June 11, 2010:
I first purchased this amazing product in 1998 when I went (on Hajj pilgrimage) to Saudi Arabia. This iron worked great! I even allowed other pilgrims in my group to use it throughout the Hajj experience! I continued to use the iron ever since. But sadly, during a recent trip to Nigeria (West Africa), I made a costly mistake when I allowed a hotel maid to iron a shirt for me while I was getting ready for a meeting. She explained to me that she accidentally broke the lever when she was folding it up after use. This unfortunate incident has rendered the iron useless -- although it still gets hot and stuff when plugged up. I will try to crazy-glue it up and see if it holds -- otherwise, I am buying another one. That's how much I love this little product!